All Systems Operational

About This Site

Welcome to Checkout's Identity Verification home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any performance issues or service interruptions, a note will be posted here.

IDApp Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Production infrastructure upgrade Jun 30, 2026 06:00-06:15 UTC

As part of the continuous improvement of our product, we will upgrade a part of our production infrastructure on June 30, 2026 at 8am (Paris Time). A short (less than 5 mins) period of elevetad error rate is expected but shouldn't impact SLAs.
Posted on Jun 11, 2026 - 11:20 UTC
Jun 15, 2026

No incidents reported today.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026
Resolved - This incident has been resolved.
Jun 6, 10:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 6, 10:24 UTC
Investigating - We are seeing elevated error rate on our API and IDApp. Expect end users to not be able to finish their identification process.
Jun 6, 10:16 UTC
Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.